Privacy Policy
Effective date: September 11, 2025 • Last updated: September 11, 2025
1. Who We Are
Walk and Talk ("App") is operated by Walk and Talk Inc. ("Walk and Talk," "we," "us," or "our"), committed to protecting your privacy while providing meaningful walking and conversation experiences.
For privacy questions, contact us at team@walkandtalk.app. Walk and Talk is the "data controller" under applicable privacy laws including GDPR and CCPA.
2. Age Requirements
The App is intended only for users aged 13 or older. Users under 18 require parental consent. We do not knowingly collect personal information from children under 13 years of age.
3. Information We Collect
We collect various types of information to provide and improve our walking and social services:
Account Information
When you sign up, we collect your name, email address, username, and profile photo. This information is required to create your account and enable other users to identify you during walking sessions.
Walking & Activity Data
We collect step counts, walking distance, duration, pace, and routes (if you enable location services). This data helps track your walking progress and match you with compatible walking partners.
Location Information
With your permission, we collect precise location data during walks to track routes, find nearby walking partners, and suggest popular walking paths. You can disable location services at any time in your device settings.
Communication Data
We collect voice conversations during walking sessions (if you enable this feature), text messages between users, and any feedback or support requests you submit.
Health & Fitness Data
With your permission, we may access health data from Apple Health, Google Fit, or similar services to provide comprehensive fitness tracking and personalized recommendations.
Technical Information
We automatically collect device information, IP address, app usage analytics, crash reports, and performance data to improve app functionality and user experience.
4. How We Use Your Data
We process your personal data for the following purposes:
Core Services
To provide walking tracking, match you with walking partners, facilitate voice conversations, and maintain your walking history and achievements.
Safety & Community
To ensure user safety during walks, moderate content and behavior, prevent fraud and abuse, and maintain a positive community environment.
Personalization
To suggest compatible walking partners, recommend walking routes based on your preferences, and provide personalized fitness insights and goals.
Communication
To send walk reminders and notifications, provide customer support, and share important service updates. Marketing communications are sent only with your consent.
Analytics & Improvements
To analyze usage patterns, improve app features and performance, develop new functionalities, and conduct research on walking and social wellness.
5. How We Share Information
We do not sell your personal information. We share data only with:
Walking Partners
Your public profile (name, photo, walking stats) is visible to matched walking partners. Location is shared only during active walking sessions with your consent.
Service Providers
- Cloud hosting providers (AWS, Google Cloud)
- Communication services (Twilio for voice/messaging)
- Analytics providers (with anonymized data)
- Payment processors (for premium features)
- Maps and location services
Legal Requirements
We may disclose information to comply with legal obligations, protect safety, or defend our rights.
6. Data Retention
Account data
Retained until you delete your account, then removed within 30 days
Walking history
Retained for 2 years for your personal records and achievements
Location data
Precise locations deleted after 30 days; aggregated route data retained
Voice recordings
Deleted immediately after walking session unless you save them
7. Your Rights
You have the following rights regarding your personal data:
To exercise any right, contact us at team@walkandtalk.app
8. Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for voice conversations
- TLS/SSL encryption for all data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and penetration testing
- Two-factor authentication option
- Automatic session timeouts
9. Location Privacy
Location sharing is always optional and under your control. You can:
- Choose when to share your location (only during walks, always, or never)
- Hide your exact location and show only general area
- Pause location sharing at any time
- Delete location history from your account
We never share your real-time location without your explicit consent for each session.
10. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Your continued use of the app after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
Support
team@walkandtalk.app